This Privacy Policy explains how CiteLifestyle (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you use our mobile applications, website, and related services (collectively, the “Services”). If you have questions, contact support@citelifestyle.com.
1. What information we collect
- Account and profile data: name (or nickname), email address, basic profile details, family module selections (Kids/Teens/Adults/Seniors).
- Health and wellness inputs you choose to provide: habits, activity goals, nutrition preferences, sleep and stress notes, and other wellness-related entries. You control what you enter.
- Photos and media (optional): for example, progress photos in teen features if you choose to upload them.
- Support communications: messages you send to us (for example through the contact form), and our responses.
2. How we use information
- Provide the Services: create accounts, deliver features, and maintain the app and website.
- Personalization: tailor experiences and recommendations based on your inputs and settings.
- Safety and security: detect abuse, prevent fraud, and secure accounts.
- Support: respond to requests and troubleshoot issues.
- Improve the Services: debug, measure performance, and develop new features.
- Legal compliance: meet applicable legal obligations and enforce our Terms.
3. Legal bases (where applicable)
Where required by law, we rely on one or more of the following legal bases: your consent, performance of a contract (providing the Services), legitimate interests (security, product improvement), and compliance with legal obligations.
4. Sharing and disclosures
We do not sell your personal information. We may share information:
- With service providers that help us operate the Services (hosting, analytics, email delivery, customer support). They are permitted to process data only for our instructions.
- For legal reasons if required by law or to protect rights, safety, and security.
- In connection with business changes (merger, acquisition, reorganization), subject to appropriate safeguards.
5. Children and family modules
CiteLifestyle includes family-oriented features. If a child uses a Kids module, we expect a parent or guardian to supervise account setup and ongoing use. If you believe a child has provided personal information without appropriate authorization, contact support@citelifestyle.com and we will take appropriate steps.
6. Your choices and rights
- Access / correction: request a copy of your information or ask us to correct inaccurate data.
- Deletion: request deletion of your account and associated data, subject to legal requirements.
- Withdrawal of consent: where processing is based on consent, you can withdraw it at any time.
- Marketing controls: opt out of non-essential communications.
To submit a request, email support@citelifestyle.com.
7. Data retention
We keep information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and how it is used.
8. Security
We use reasonable technical and organizational safeguards designed to protect information. No method of storage or transmission is 100% secure, but we continuously work to protect your data.
9. International transfers
Depending on where you live, your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
10. Third-party links
The Services may link to third-party sites or services. Their privacy practices are governed by their own policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.
Questions about this page? Contact support@citelifestyle.com.